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How We Treat Our Customers

We recently received an email from a distraught Fancier searching for a replacement of her recently lost Birman. She wrote to us “I have been looking for a while to find a breeder. It seems impossible. My Birman died, and the breeder I got him from 15 years ago had also passed away. How do I find a legitimate breeder, preferrably in Florida or New York. I would like to see the kitten.”

So we sent her to our breeders listing and got the following response. “Thanks for your email. The ones I see are in the UK etc. I cannot believe how much time I have spent and emails that I have sent. You are the only person being kind enough to respond.”

So I share this with all Cat Breeders and Fanciers who have been in this person’s shoes, looking for a new family friend. Not all responses will meet that persons’ needs, but no responses from anyone will reflect badly on all those who were given the chance.

Categories: General
Diana Fineran:
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